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Frequently Asked Questions

What if I don’t know what kind of help I need?

That’s okay! When you speak with one of our team members, we’ll guide you through a few questions to determine how we can help you achieve your best self and reach your personal goals.

Can I request a specific therapist?

Yes, you can request to speak with or make appointments with any therapist as long as they have availability. Our team members work together to ensure the best fit for each client.

How much does therapy cost?

The cost will depend on which services you receive, how often you see a therapist, etc. Oftentimes, insurance carriers will cover the cost of certain types and durations of mental health services. Please review your benefits regarding OON (Out of Network Providers). Please also be cognizant that if we are an In Network provider, your plan might still have a deductible to be met first beforehand.

Does my insurance cover services?

At Simply Mindful Solutions, we presently participate with most Carefirst/BCBS and Evernorth/Cigna insurance plans.

For other insurance carriers, we will, if provided with insurance information at the time of intake, submit to insurance on your behalf as an out-of-network provider.

If your insurance pays for all or part of your sessions, it will be paid directly to Simply Mindful Solutions as an out-of-network provider. You will be responsible for any remaining balances not covered by insurance as an out-of-network provider. A form of payment (debit card, credit card, check, etc) will be expected within 30 days of completed payment by insurance.

To determine if you have mental health coverage through your insurance carrier, the first thing you should do is call them.  Check your coverage carefully and make sure you understand their answers.  Some helpful questions you can ask them:

  • What are my mental health benefits?
  • What is the coverage amount per therapy session?
  • How many therapy sessions does my plan cover?
  • How much does my insurance pay for an out-of-network provider?
  • Is approval required from my primary care physician?

Do I need insurance?

If you would like to pursue therapy services without utilizing insurance, Simply Mindful Solutions can instead bill directly to you.